Our products and services are always custom-designed to meet the unique needs of our clients, whether you have many stores or one. Rates are calculated by project or time and materials.
Sales Training (More Info)
The phrase, "Natural Born Salesman" is used by some retailers who believe you either have it or you don't. At JE Lynch & Associates, LLC we believe all retail sales associates can be taught to be more effective in sales. It is a skill that can be developed and we will work with you through a 10-step process.
Policy & Procedure Documentation (More Info)
Policies and procedures should always be fair and friendly to both customers and associates. JEL can help you develop and write the operating policies and procedures necessary in your business to provide the structure needed.
Loss Prevention (More Info)
The key word here is "prevention". Are all of your operating procedures designed to help keep people honest? Temptation can be avoided when policies are in place to discourage theft. JE Lynch & Associates, LLC retail management consultants will conduct an assessment of your policies, point of sale, and bookkeeping procedures to assist you in reducing theft, both internal and external.
Merchandise Presentation (More Info)
Are you putting your best foot forward? Are you aware of your sale floor's traffic patterns? How often are window and interior displays changed? Are you guilty of trying to use a display to present all things to all people? JEL retail management consultants can help you direct your customers, narrow your focus, and make your displays pop!
Cost Controls (More Info)
A close review of all of your controllable expenses should be conducted regularly starting with your greatest controllable expense -- payroll. Are you weekly measuring associate productivity? JE Lynch & Associates, LLC retail management consultants will help you develop a schedule to maximize customer service while controlling payroll dollars and trim your overhead.
Mystery Shopping (More Info)
The Mystery Shop can effectively measure store services and associate performance. At JEL, we offer an alternative Mystery Shopping service that provides meaningful information to the retailer in a timely manner, rewards your customer, encourages customer loyalty, and greatly reduces your cost per shop.
Tracking Reports (More Info)
What gets measured, gets produced. If you have not identified your KPI, key performance indicators, JE Lynch & Associates, LLC can help you identify what must be tracked and select the best methods to get your associates eager to achieve new goals.
Appraisals & Incentive Programs (More Info)
Evaluations must be objective in design with focus on your key performance criteria. The appraisal and incentive programs are necessary for motivating top performance. JEL will design and write full job descriptions along with objective and measurable evaluations for your unique operation. All associates must have a clear understanding of what is important, how it will be measured, the goals to be achieved, and the consequences for failure and success.
